Frequently Asked Questions

Creating & Managing Listings
Do I Have to Register to Create Listings?

Yes. You must be a registered user to create listings. Registration is free.

I created a listing, but it does not show up in search results. Why?

Two things could cause a delay to your listing appearing on the site. 

You need to run your listing. Go to My Account and click on Run to the left of the listing you wish to run. The system will ask for your credit card information. As soon as your payment is processed, your listing will then be sent to our system administrator for review and approval. Once the ad is approved it will appear live on the site. It is possible, that it may take a day or two for our administrator to approve the listing because of weekends and holidays. 
I sold my item(s) How do I stop my listing from running?

From the My Account page, click on the Stop link to the left of the listing.

Note: An advertisement is considered successful if the item sells. If the sale is completed before the expiration of the advertisement no refund is due. We do not prorate the cost of the ad.
If the ad is part of a subscription program, you can create a new ad to replace the ad you stopped.
What Category Should I Put My listing In?

Choose the category that best describes your listing. Keep in mind that some listings may have subcategories that will make it easier for potential buyers to search for your item.

If you are not sure you can click on the categories and available su-categories will appear it they are available. 
Pricing & Payment
How much do listings cost?

Please see our Pricing page for information about listing plans.

How Long Does a Listing Run?

There are various ways you can schedule your advertisement. The length of the run depends on the pricing plan you choose.  

Please see our Pricing page for information about listing plans.
What is your privacy policy?

See Privacy Policy for details.

I don't want my name, phone number or email address to appear on your site. What should I do?
To hide all of your personal information when creating a listing, just do the following:
1. Answer "NO" to the question "Include Profile with Listing"
2. Do not enter your street address or phone number on the listing
This will keep all of your personal information private.
Someone interested in your listing will be able to contact you via anonymous email using the "Contact Advertiser" link on the site. The email address you enter for a listing is NOT shown on the site - it is used by the site to route anonymous contact requests to your email without making your email address visible to others.

If all my information is private how can a buyer contact me?

When your ad appears, instead of showing your contact information the following appears: "This seller has chosen to remain private. You may contact this seller via anonymous email by clicking here." The prospective buyer completes an on-line form and the system sends you an email without revealing your information to the prospective buyer.

How to I get a refund?
Refunds are only issued if we refused to run an advertisement because it violated our terms of use policy.
Customers are responsible for the accuracy of their advertising listings. If you discover an error in the ad after it is active on the website you can edit the ad for no additional charge.
Advertisers who are on a subscription program are automatically billed monthly in advance. It is the advertisers responsibility to advise us 10 days before the rebilling that they would like to discontinue the program. If they fail to notify us we will issue a full refund if notified within 10 days after the new charges have been processed.
We do not prorate the listing price. If you list the item for 30 days but sell it in 10 days or less then congratulations! We recommend you stop the ad so you do not continue to receive inquiries or phone calls but we do not issue refunds for the unused days.  
How much does it cost to register?

Nothing. Registration is FREE.

Do I have to register to use the site?

No. You can browse and search ads without registering. You should still register, to save time, as the site will remember various preferences for you. If you want to create ads, you will need to register. Registration is FREE.